Digital has never been more integral to the everyday transactions we all take for granted. With a touch of a smartphone button, an Uber can be summoned to the doorstep. Fast food, groceries, specialist personalized items, and online shopping services are at our fingertips ready to meet our needs. So it’s no surprise to see that digitization is now also a fully integrated and expected part of the claims process.

Solera examines consumer assumption of AI-generated claims and the demand for digital-first providers.

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