• Solera believes AI serves not to replace, but to empower.
  • The AI-powered Qapter suite revolutionizes collision repair processes, improving productivity and profitability while reducing turnaround times.
  • Solera leads the way in integrating AI into automotive repair, driving innovation for enhanced performance and customer satisfaction

Bologna, Italy – 20th February, 2024 – Solera, the global leader in vehicle lifecycle management and claims, took center stage at the Car Service Day organized by Notiziario Motoristico and Carrozzeria Autorizzata. The event provided a vital platform for industry leaders to delve into market dynamics, including the transformative impact of artificial intelligence (AI), and the evolving challenges facing the automotive sector.

Cinzia Carbone, Sales Director at Solera Italy, delivered an enlightening presentation on the pivotal role of artificial intelligence (AI) in automotive bodywork. Emphasizing Solera’s commitment to innovation, Carbone elaborated on the symbiotic relationship between technology and human expertise.

The Role of AI in Automotive Repair

“In today’s rapidly evolving landscape, AI serves not to replace, but to empower,” remarked Carbone. “Professions embracing AI will inevitably outpace those reluctant to adapt. This principle resonates profoundly within the repair business.”

Central to Solera’s vision is Qapter, the AI-powered collision repair suite designed to revolutionize automotive claims and repair processes. Qapter leverages cutting-edge AI technology to streamline the intake process, empowering body shops to anticipate job requirements before vehicles even arrive, resulting in improving productivity and enhancing profitability.

Solera Advocates in AI Integration

Addressing Industry Challenges

Acknowledging industry challenges such as the growing shortage of skilled labour and prolonged repair times impacting customer satisfaction level, Solera underscores Qapter’s capacity to overcome these obstacles.

Through Guided Image Capture and Intelligent Estimating, the body shops can expedite damage assessment by automating routine tasks, allowing experienced professionals to focus on complex cases, ultimately reducing turnaround times while improving customer satisfaction.

Solera Advocates in AI Integration

“With AI-driven workflows, estimates can be generated within minutes, significantly enhancing efficiency and customer experience,” Carbone asserted.

The Future of Automotive Repair

The integration of AI into automotive repair heralds a new era of innovation, one in which technology complements human expertise to drive unprecedented levels of performance and satisfaction. Solera stands at the forefront of this transformative journey, empowering industry stakeholders to embrace the future.

To learn more about how Solera’s AI-powered solutions can benefit your business, visit Qapter.com.

About Solera 

Solera is the global leader in vehicle lifecycle management software-as-a-service, data, and services. Through four lines of business – vehicle claims, vehicle repairs, vehicle solutions, and fleet solutions – Solera is home to many leading brands in the vehicle lifecycle ecosystem, including Identifix, Audatex, DealerSocket, Omnitracs, LoJack, Spireon, eDriving/Mentor, Explore, cap hpi, Autodata, and others. Solera empowers its customers to succeed in the digital age by providing them with a “one-stop shop” solution that streamlines operations, offers data-driven analytics, and enhances customer engagement, which Solera believes helps customers drive sales, promote customer retention, and improve profit margins. Solera serves over 300,000 global customers and partners in 100+ countries. For more information, visit www.solera.com.

Media contact:

Alex Liao

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