{"id":12415,"date":"2021-02-22T07:31:48","date_gmt":"2021-02-22T13:31:48","guid":{"rendered":"https:\/\/qapterstage.wpengine.com\/non-classifiee\/la-detection-des-dommages-caches-preexistants-et-frauduleux\/"},"modified":"2023-05-16T17:18:21","modified_gmt":"2023-05-16T22:18:21","slug":"la-detection-des-dommages-caches-preexistants-et-frauduleux","status":"publish","type":"post","link":"https:\/\/www.qapter.com\/fr\/blog-de-qapter\/la-detection-des-dommages-caches-preexistants-et-frauduleux\/","title":{"rendered":"D\u00c9TECTER LES DOMMAGES CACH\u00c9S, PR\u00c9EXISTANTS ET FRAUDULEUX"},"content":{"rendered":"
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\u00c0 l\u2019occasion de notre dernier webinaire international\u00a0What\u2019s Next: A Deeper Dive into Digital Transformation<\/a>, les participants ont soumis des questions \u00e0 l\u2019\u00e9quipe dirigeante de Solera. Aujourd\u2019hui, nous r\u00e9pondons \u00e0 certaines d\u2019entre elles portant sur les approches du processus innovant de Solera pour d\u00e9tecter des dommages sur les v\u00e9hicules gr\u00e2ce \u00e0 \u00a0des solutions digitales.<\/p>\n

En simplifiant au maximum le processus de gestion de sinistres \u00e0 l\u2019aide d\u2019assistants, ne risque-t-on pas d\u2019encourager ou de faciliter les tentatives de fraude\u00a0? Comment la prise de photos pourra-t-elle faire la diff\u00e9rence entre les dommages pr\u00e9existants et ceux li\u00e9s \u00e0 une d\u00e9claration suite \u00e0 un accident\u00a0?<\/strong><\/p>\n

Dans notre\u00a0pr\u00e9c\u00e9dent article<\/a>, nous avons \u00e9voqu\u00e9 nos futurs cas d\u2019usages. L\u2019un des premiers est le Claims Check, qui permet au mandant de r\u00e9cup\u00e9rer des images illustrant l\u2019\u00e9tat du v\u00e9hicule au moment de la demande de souscription. Cela r\u00e9sout l\u2019un des premiers exemples de fraude dans de nombreux pays, \u00e0 savoir la confirmation que le v\u00e9hicule en question existe bel et bien. Si ult\u00e9rieurement, une d\u00e9claration est adress\u00e9e faisant \u00e9tat de dommages caus\u00e9s par un accident, le conducteur utilise cette m\u00eame technologie pour reprendre des photos du v\u00e9hicule et des dommages au moment de la d\u00e9claration de sinistre.<\/p>\n

Notre technologie d\u2019IA compare ensuite les nouvelles photos \u00a0aux pr\u00e9c\u00e9dentes \u00a0pour distinguer instantan\u00e9ment les dommages pr\u00e9existants de ceux caus\u00e9s par l\u2019accident. Ce processus de comparaison permet ainsi de limiter le nombre de d\u00e9clarations de sinistres frauduleuses et garantit que les mandants ne prennent \u00a0en compte uniquement les dommages du v\u00e9hicule li\u00e9s \u00e0 l\u2019accident.<\/p>\n

Dans quelle mesure les \u00a0solutions d\u2019IA et de Machine Learning de Solera \u00a0sont-elles capables d\u2019identifier et de d\u00e9tecter des dommages cach\u00e9s\u00a0?<\/strong><\/p>\n

Si vous vous fiez uniquement aux photos \u00a0pour les dommages visibles, vous n\u2019obtiendrez jamais une \u00e9valuation exacte. Mais en combinant les photos \u00a0avec la science des donn\u00e9es et l\u2019expertise de la r\u00e9paration<\/a>\u00a0de Solera, nos solutions appr\u00e9hendent mieux les dommages potentiels que l\u2019appareil photo ne per\u00e7oit pas.<\/p>\n

En tirant parti de la vaste quantit\u00e9 de donn\u00e9es dont dispose Solera en mati\u00e8re de r\u00e9paration, nos solutions sont con\u00e7ues pour d\u00e9tecter les \u00e9ventuels dommages cach\u00e9s et\/ou les remplacements n\u00e9cessaires de pi\u00e8ces en fonction du type, du niveau et de la taille du dommage visible.<\/p>\n

Nous pouvons regrouper les historiques de d\u00e9clarations relatives \u00e0 un m\u00eame mod\u00e8le de v\u00e9hicule pr\u00e9sentant un type de dommage sp\u00e9cifique. Gr\u00e2ce \u00e0 ces analyses et aux estimations de r\u00e9parations pr\u00e9c\u00e9dentes, nous sommes en mesure de g\u00e9n\u00e9rer un document provisoire pour rep\u00e9rer les \u00e9ventuels dommages, allant jusqu\u2019aux moindres \u00e9crous et boulons.<\/p>\n

Rien ne remplace l\u2019intervention de l\u2019\u00eatre humain, et cette technologie n\u2019a pas pour objectif de se substituer aux professionnels. Il sera toujours n\u00e9cessaire qu\u2019un technicien \u00a0regarde sous le capot pour v\u00e9rifier l\u2019\u00e9tendue des dommages. Nos technologies d\u2019IA et notre expertise de la r\u00e9paration peuvent aider toutes les parties prenantes en leur faisant gagner du temps et en augmentant leur efficacit\u00e9.<\/p>\n

Vous souhaitez prendre part \u00e0 cette discussion\u00a0?\u00a0Inscrivez-vous au prochain webinaire de Solera.<\/a><\/p>\n

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