{"id":12411,"date":"2021-02-22T06:27:26","date_gmt":"2021-02-22T12:27:26","guid":{"rendered":"https:\/\/qapterstage.wpengine.com\/non-classifiee\/la-science-de-la-reparation-exemples-pratiques\/"},"modified":"2023-05-16T17:12:03","modified_gmt":"2023-05-16T22:12:03","slug":"la-science-de-la-reparation-exemples-pratiques","status":"publish","type":"post","link":"https:\/\/www.qapter.com\/fr\/blog-de-qapter\/la-science-de-la-reparation-exemples-pratiques\/","title":{"rendered":"L\u2019EXPERTISE DE LA R\u00c9PARATION AUTOMOBILE : \u00c9TUDE DE CAS"},"content":{"rendered":"
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La force des solutions Solera r\u00e9side dans l\u2019association de la science des donn\u00e9es et de l\u2019expertise en mati\u00e8re de r\u00e9paration pour que l\u2019estimation automatis\u00e9e devienne une alternative \u00e0 la gestion d\u2019un dossier de sinistre. Le param\u00e9trage de r\u00e8gles relatives \u00e0 la r\u00e9paration dans nos solutions permet de chiffrer automatiquement les bar\u00e8mes de temps, d\u2019identifier les pi\u00e8ces et de g\u00e9n\u00e9rer en toute transparence des devis pr\u00e9cis et en concordance avec les attentes entre les acteurs d\u2019un m\u00eame dossier.<\/p>\n

LA SCIENCE DES DONN<\/strong>\u00c9<\/strong>ES :<\/strong><\/p>\n

    \n
  • cat\u00e9gorise les images<\/li>\n
  • identifie les pi\u00e8ces, les zones et la gravit\u00e9 des dommages<\/li>\n<\/ul>\n

    L\u2019EXPERTISE DE LA R<\/strong>\u00c9<\/strong>PARATION :<\/strong><\/p>\n

      \n
    • calcule les temps de main d\u2019\u0153uvre<\/li>\n
    • identifier les pi\u00e8ces de rechange<\/li>\n
    • propose un pr\u00e9-chiffrage<\/li>\n<\/ul>\n

      L\u2019association de la science des donn\u00e9es et de l\u2019expertise en mati\u00e8re de r\u00e9paration contribue \u00e0 la simplification des processus pour le client et \u00e0 l\u2019acc\u00e9l\u00e9ration de l\u2019ensemble du cycle de gestion du sinistre.<\/p>\n

      L\u2019IMPACT DES MAT\u00c9RIAUX\u00a0DE PI\u00c8CES\u00a0: R\u00c9PARATION OU REMPLACEMENT\u00a0?<\/strong><\/p>\n

      Si l\u2019Intelligence Artificielle (IA) d\u00e9tecte un choc de taille moyenne sur l\u2019aile arri\u00e8re gauche, en acier, d\u2019une\u00a0Audi\u00a0TT\u00a0Mk1<\/strong>, elle est en mesure de d\u00e9finir si cette partie du v\u00e9hicule est r\u00e9parable. L\u2019IA peut aussi indiquer les co\u00fbts (pi\u00e8ces et main-d\u2019\u0153uvre) n\u00e9cessaires aux r\u00e9parations.<\/p>\n

      En revanche, si une\u00a0Audi\u00a0TT\u00a0Mk2<\/strong>\u00a0pr\u00e9sente un dommage identique, l\u2019aile arri\u00e8re gauche sera plus probablement remplac\u00e9e puisque sur ce mod\u00e8le, celle-ci est en aluminium.<\/p>\n

      La connaissance en amont de la nature des mat\u00e9riaux selon les mod\u00e8les et des cons\u00e9quences d\u2019un dommage sur le dit mat\u00e9riau, peut influencer le processus de traitement de la r\u00e9paration. En effet, dans l\u2019exemple de la Mk2, le remplacement des pi\u00e8ces endommag\u00e9es entrainera une commande. Le v\u00e9hicule sera orient\u00e9 vers un r\u00e9parateur sp\u00e9cialis\u00e9 en aluminium, dont les co\u00fbts et op\u00e9rations seront adapt\u00e9s.<\/p>\n

      L\u2019IMPACT DU CHOIX DU MOD\u00c8LE SUR LE CO\u00dbT DES PI\u00c8CES<\/strong><\/p>\n

      Un autre exemple d\u2019expertise en mati\u00e8re de r\u00e9paration est la d\u00e9tection par l\u2019IA d\u2019un phare avant endommag\u00e9 sur une BMW S\u00e9rie\u00a03 de 2017. Le tarif pour remplacer un phare \u00e0 LED est d\u2019environ 1\u00a0500\u00a0\u20ac, tandis qu\u2019un phare standard co\u00fbte 390\u00a0\u20ac.<\/p>\n

      Dans l\u2019exemple donn\u00e9, le co\u00fbt n\u2019est pas le seul \u00e9l\u00e9ment impact\u00e9. Il s\u2019agit \u00e9galement de r\u00e9duire le d\u00e9lai de r\u00e9paration en commandant les pi\u00e8ces ad\u00e9quates le plus t\u00f4t possible afin d\u2019optimiser l\u2019exp\u00e9rience client.<\/p>\n

      L\u2019AUTOMATISATION DU PROCESSUS DE R\u00c9PARATION<\/strong><\/p>\n

      Automatiser le chiffrage est l\u2019id\u00e9al pour am\u00e9liorer le d\u00e9lai de traitement d\u2019un sinistre.<\/p>\n

      Mais si l\u2019on peut enseigner aux Machines \u00e0 d\u00e9tecter des pi\u00e8ces et des dommages au travers de l\u2019IA, il n\u2019en est pas de m\u00eame pour ce qui est de la r\u00e9paration des v\u00e9hicules. C\u2019est l\u00e0 qu\u2019entrent en jeu les dizaines d\u2019ann\u00e9es d\u2019exp\u00e9rience de Solera dans le secteur de la r\u00e9paration, l\u2019\u00e9tendue de ses connaissances mondiales ainsi que la pr\u00e9cision des informations qui en d\u00e9coulent. C\u2019est gr\u00e2ce \u00e0 ces atouts que Solera d\u00e9veloppe des solutions afin d\u2019accompagner la pr\u00e9cision des calculs des bar\u00e8mes de temps et des co\u00fbts. Finalement, cette alliance entre la science des donn\u00e9es et l\u2019expertise en mati\u00e8re de r\u00e9paration devient une d\u00e9marche strat\u00e9gique pour acc\u00e9l\u00e9rer l\u2019automatisation de la r\u00e9paration automobile.<\/p>\n<\/div><\/div><\/div><\/div><\/div>\n","protected":false},"excerpt":{"rendered":"","protected":false},"author":7,"featured_media":12692,"comment_status":"open","ping_status":"open","sticky":false,"template":"","format":"standard","meta":{"_acf_changed":false,"inline_featured_image":false,"footnotes":""},"categories":[173,166],"tags":[],"class_list":["post-12411","post","type-post","status-publish","format-standard","has-post-thumbnail","hentry","category-2021-communiques-de-presse","category-blog-de-qapter"],"acf":[],"yoast_head":"\nL\u2019EXPERTISE DE LA R\u00c9PARATION AUTOMOBILE : \u00c9TUDE DE CAS - Qapter<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/www.qapter.com\/fr\/blog-de-qapter\/la-science-de-la-reparation-exemples-pratiques\/\" \/>\n<meta property=\"og:locale\" content=\"fr_FR\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"L\u2019EXPERTISE DE LA R\u00c9PARATION AUTOMOBILE : \u00c9TUDE DE CAS - 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